CONTACT

Have you tried searching the Answer Center? Answers to most technical issues can be found in our online knowledge base.


Misplaced your Serial Number? If you need the serial number to install or activate your software, please contact Customer Service.


PLEASE NOTE OUR ADDRESS: 

Write Brothers, Inc
638 Lindero Canyon Road
Suite 267
Oak Park, CA 91377-5457


Hours of Operation

We are open from 9 AM - 5 PM, Monday-Friday, Pacific Time.
We are closed for lunch from 12:00 PM - 1:30 PM.


Requests to Technical Support or Customer service are answered on the next business day (excluding holidays and weekends).

Technical Support requests for technical support must include the serial number for your software product.


How do I find my serial number?


Technical Support
Need technical Support, please visit the technical support contact page and submit a request, our technical support staff will then be of assistance.

To Contact Tech Support, Click Here.


Customer Service/Sales If you have a question about an order, billing, have lost your serial number or have some other non-technical issue, please contact Customer Service.

Customer Service and Sales
Phone Number:
U.S. and Canada:  +1 (800) 84-STORY [+1 (800) 847-8679]
International:  +1 (818) 843-6557

E-mail: [email protected]

Fax:  +1 (818) 843-8364

E-mail Customer Service

Server Outage
If our activation server is down outside of business hours, you can click the button below to notify us. Before clicking the button below, please install the latest update for your product from our Downloads page and try activating again.

Report a server outage

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